Salesforce & AI

Your straightforward Salesforce helper

Salesforce should help in daily work. I set up CRM and processes, automate what gets in the way, and add AI when it fits.

Services

How I help with Salesforce

From getting started to ongoing operations and targeted extensions, always practical and close to your day to day work.

Salesforce Quick Start

Structure, processes, and first automations, so Salesforce becomes usable quickly.

Salesforce Cleanup & Optimization

Fix fields, flows, permissions, and data when the org has grown messy and is slowing teams down.

Salesforce & RevOps Partner

Working inside the team: prioritize, build, align stakeholders, and improve CRM processes continuously.

Agentforce & AI on Salesforce

When CRM and data are solid: clarify use cases, build a PoC, and roll Agentforce into daily work.

Working together

One contact, not a project machine

You work with me directly, not a rotating bench of junior consultants. I come from Salesforce pre sales, have seen many org realities, and will say openly when something does not make sense yet.

  • One dedicated contact: I think with you, build with you, and stay reachable
  • Honest recommendations instead of a feature wish list
  • Close to your team: short syncs, quick questions, clear next steps
  • German or English, remote or on site when it helps

Approach

Pragmatic, fast, without overengineering

How delivery runs: the real problem first, then small steps tested with real users, not weeks of concepts with nothing shipped.

  • 80/20: focus on what actually matters
  • Short cycles from analysis through delivery to feedback
  • AI builds on CRM processes, not the other way around
  • Always on top of trends in the Salesforce ecosystem

About

Someone who enjoys solving problems with IT

I have enjoyed solving technical problems since university, where I built my first coding projects. At adidas, I learned how larger IT projects work inside an enterprise. At Dell, I experienced the reality of technical sales and customer conversations. During five years at Salesforce as a Solution Engineer and Field Service Specialist in pre sales, it all came together: technology, processes, and the question of how companies actually use their systems. Today I help teams as a certified Salesforce consultant and freelancer with CRM, Field Service, automation, and AI on Salesforce, with the same pragmatic focus on value and delivery as in pre sales.

10+
years in IT
5
years directly at Salesforce
200+
B2B customers supported in pre sales projects
40+
delivered projects
Agentblazer Legend badge Agentblazer Legend

Skills & Hintergrund

  • Salesforce Field Service and Service Cloud (Field Service Specialist)
  • Salesforce Sales Cloud, Marketing Cloud, Field Service, and Data Cloud
  • CRM processes, RevOps, pre sales, and stakeholder alignment
  • Automation, integrations, data models, and technical concepts

Certifications

12 Salesforce certifications

From Platform through Sales, Service, and Field Service to Agentforce and Data 360.

  • Agentforce · 2024 Salesforce Certified Agentforce Specialist
  • Service · 2021 Salesforce Certified Agentforce Field Service and Operations Consultant
  • Service · 2018 Salesforce Certified Agentforce Service Consultant
  • Sales · 2018 Salesforce Certified Agentforce Sales Consultant
  • Data 360 · 2024 Salesforce Certified Data 360 Consultant
  • Platform · 2021 Salesforce Certified Platform Sharing and Visibility Architect
  • Platform · 2020 Salesforce Certified Platform Developer
  • Platform · 2018 Salesforce Certified Platform Administrator
  • Platform · 2018 Salesforce Certified Platform Administrator II
  • Platform Salesforce Certified Platform App Builder
  • Marketing · 2019 Salesforce Certified Marketing Cloud Account Engagement Consultant
  • Marketing · 2019 Salesforce Certified Marketing Cloud Account Engagement Specialist

Salesforce & AI

Let's talk about your Salesforce

A short conversation is enough to see where CRM, automation, or AI can help your team most.